To retrieve your Username, go to Help > Forgot Username? and enter your registered e-mail address and last name. Your Username will be e-mailed to you.
To reset your Password, go to Help > Forgot Password? and enter your Username and last name. You will be asked to verify your account. Once verified, you will be sent an e-mail with a secure link to reset your Password. The link may only be used one time and expires in 24 hours.