Your registration e-mail is sent immediately and should show up within minutes. However, if after 15 minutes or so you do not receive your registration information please perform the following steps.

Go to the Help menu and select the “Forgot Username?” option. Enter your e-mail address and last name and the system will re-send your Username.

If the above procedure does not locate your registration information, the chances are good that you misspelled your e-mail address when you initially registered. In this case, please register again and make sure to check the spelling of your e-mail address.

If you continue to encounter difficulty receiving your Username via e-mail, please contact us at office@tix.auction.